Privacy Policy

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THIS PRIVACY POLICY FORMS PART OF POLYCO’S TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ANY TERM OF THIS PRIVACY POLICY, YOU MUST CEASE YOUR ACCESS OF THE WEBSITE OR THE SERVICES IMMEDIATELY.

  1. Definitions

    1. “Polyco” or “We” or “Us” means Polyolefin Responsibility Organisation NPC, a non-profit company incorporated according to the company laws of the Republic of South Africa with registration number 2011/009920/08, and will include Packa-Ching and Million+ Recyclers.
    2. “Personal Information” is as defined in POPIA.
    3. “POPIA” means the Protection of Personal Information Act 4 of 2013.
    4. “Process” in relation to Personal Information means to collect, organise, store, modify, retrieve, refer to, distribute, or erase, or otherwise as defined in POPIA.
    5. “Service(s)” means any services or initiatives available on the Website or provided by Polyco, including Packa-Ching and Million Plus.
    6. “You” or the “User” means any person accessing or browsing any part of the Website for any purpose or using the Services.
    7. “Website” means one or more of the websites of Polyco at URL https://www.polyco.co.za/; https://www.packaching.co.za/ and https://www.millionplusrecyclers.co.za/ (including subdomains) or such other URL as Polyco may choose from time to time.

  2. Status and Amendments

    1. Polyco respects and recognises the importance of protecting your privacy. This Privacy Policy statement sets out Polyco’s information gathering and dissemination practices in respect of the Website and the Services.
    2. This Privacy Policy forms part of Polyco’s Terms and Conditions. If you do not agree with this Policy, then you may not use the Website or the Services and are required to cease doing so immediately.
    3. Due to legal and other developments, Polyco reserves the right to amend the terms of this agreement at any time and without notice to you. It is your duty to remain apprised of the current version of this Privacy Policy.
    4. Continued use of the Website or the Services subsequent to any amendments having been made constitutes your acceptance of the Privacy Policy as amended.

  3. Privacy: Casual Surfing

    1. You may visit the Website without providing any Personal Information. The Website servers may in such instances collect the IP address of your computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. We use this information to determine use of the Website, and to improve content thereon. We assume no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

  4. Collection of Personal Information

    1. When you register an account on the Website to become a member, interact with Polyco as an enterprise or community member in the Packa-Ching recycling facility, sign up to receive Million Plus information or use any of the Services, Polyco collects Personal Information about you, including information that directly or indirectly identifies you if you choose to share it with Polyco. You consent to Polyco processing your Personal Information as set out herein.
    2. Polyco will only collect Personal Information for a purpose consistent with the purpose for which it is required. Depending on your interaction with Polyco, Polyco may collect the following information:
      1. Packa-Ching:
        • enterprise’s name and surname;
        • enterprise’s company name and registration number;
        • enterprise’s contact details and email address;
        • enterprise’s insurance documentation;
        • name and surname, ID number, contact details, banking details and payslips of enterprise’s employees;
        • name and surname of community members;
        • username and password for accounts;
        • community member’s cellphone number;
        • community member’s demographic information;
      2. Polyco Members
        • company name and registration number;
        • company VAT number;
        • company contact details and email address;
        • contact person’s details, including name and surname and contact details;
      3. Million Plus
        • name and email address;
      4. General:
        • any personal information you provide through the use, access, and registration on the Website;
        • a record of videos viewed on the Website;
        • information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Website, including device and network information, cookies and analytics information.
    3. Should your Personal Information change at any point, please contact us and provide us with such updates as soon as reasonably possible.

  5. Use and Processing of Personal Information

    1. Polyco will only Process Personal Information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is Processed. That purpose will be compatible with that for which it was collected, unless you have consented to an alternative purpose in writing or we are permitted by POPIA or in terms of national legislation of general application.
    2. Polyco will not, without your express consent, use your Personal Information for any purpose other than as set out below.
    3. Polyco uses the information we collect to:
      • provide you with access to the Website;
      • sign you up as a member and manage the relationship;
      • allow you to create an account on the Website;
      • present certain material set out on the Website to you;
      • provide our Services;
      • manage the relationship with enterprises and community members for Packa-Ching;
      • send you MillionPlus information;
      • communicate with you as necessary regarding current or new services or any other services offered by us (unless you have opted out from receiving marketing material);
      • improve the Website;
      • where necessary to comply with any legal obligation; and
      • process as described elsewhere in this clause.
    4. YOU EXPRESSLY AGREE THAT WE MAY USE PERSONAL INFORMATION COLLECTED TO COMPILE PROFILES FOR  STATISTICAL PURPOSES AND TRADE IN THESE PROFILES. WE MAY DE-IDENTIFY (ANONYMISE) AND THEN RETAIN AND USE YOUR PERSONAL INFORMATION FOR OUR OWN INTERNAL PURPOSES AND IN ORDER TO PROVIDE MARKET ANALYSIS AND RELATED SERVICES TO THIRD PARTIES. NO INFORMATION CONTAINED IN THE PROFILES OR STATISTICS WILL BE ABLE TO BE LINKED TO ANY SPECIFIC USER.
    5. You may, at any time, access your Personal Information which Polyco holds. You may also correct your personal information held by Polyco, should the need arise. In this regard, you may send an email to admin@polyco.co.za.

  6. Third Parties

    1. We will not disclose any Personal Information relating to you to any third party unless your prior written agreement is obtained or we are required to do so by law.
    2. You agree that we may disclose your Personal Information to our employees and/or third-party service providers or partners who assist us to interact with you.

  7. Destruction of Personal Information

    1. Polyco will delete all Personal Information, insofar as it relates to you when it receives a written instruction from you to do so unless we are obliged by law or under our obligations to you to retain such information.
    2. Polyco will destroy or delete any Personal Information that is no longer needed by it for the purpose it was initially collected, or subsequently Processed.
    3. Polyco may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems and enforce any of its terms. Any information Polyco retains will be handled in accordance with this Privacy Policy.

  8. Collection of anonymous data (Cookies)

    1. Polyco may utilise temporary or session cookies. A cookie is a small text file that is stored on your device (computer, mobile phone, tablet or other) by a website’s server. Each cookie is unique to your web browser and contains completely anonymous information such as a unique identifier and the website name. This allows a website to remember things like your personal preferences, products you prefer or what’s in your shopping basket.
    2. Polyco utilises first and third-party cookies. This enables it to improve Users’ experience on the Website through various means such as storing preferences (like keeping a User logged in) or determining aggregate usage behaviour (time on site, number of pages viewed etc.) through web analytics tools like Google Analytics and to provide more relevant display advertising to users who have visited the Website, using third party tools such as the Google Analytics Remarketing.
    3. This allows Polyco to track your use of the Website.
    4. Cookies by themselves will not be used to personally identify users but Polyco may use them to compile de-identified statistics relating to use of or feedback on the performance of the Website.
    5. The following classes of information may be collected in respect of users who have enabled cookies:
      • The browser software used;
      • IP address;
      • Date and time of activities while visiting the Website;
      • URLs of internal pages visited; and
      • referring websites, search engines and the like.
    6. Polyco is committed to providing you choices to manage your privacy and sharing.
    7. If you do not wish cookies to be employed to customize your interaction with the Website, it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on the Website may not be available. Users can also opt out of the Google Display Network using the Ads Preferences Manager. Because some of our Website’ features utilise cookies, we recommend that users do not block them.
    8. You can opt out of a third party website’s use of cookies by visiting the Network Advertising Initiative opt-out page.

  9. Links to other websites

    1. Polyco has no control over and accepts no responsibility for the privacy practices of any third-party websites to which hyperlinks may have been provided and strongly recommend that you review the privacy policy of any website you visit before using it further.

  10. Security

    1. Polyco will take appropriate, reasonable technical and organisational measures as required by applicable law to protect the information submitted to or collected by this Website from loss, misuse, unauthorised disclosure, alteration or destruction.
    2. Polyco will secure the integrity and confidentiality of Personal Information in its possession or under its control by taking appropriate, reasonable technical and organisational measures to prevent:
      1. loss of, damage to or unauthorised destruction of Personal Information; and
      2. unlawful access to or processing of Personal Information.
    3. Polyco will take reasonable measures to:
      1. identify all reasonably foreseeable internal and external risks to Personal Information in its possession or under its control;
      2. establish and maintain appropriate safeguards against the risks identified;
      3. regularly verify that the safeguards are effectively implemented; and
      4. ensure that the safeguards are continually updated in response to new risks or deficiencies in previously implemented safeguards.
    4. Polyco endeavours to protect your Personal Information, but you understand that no data transmission over the Internet can be guaranteed to be absolutely secure, and Polyco cannot ensure or warrant the security of any information you transmit to us. Transmitting Personal Information is done at your own risk.

  11. EU Members’ Rights

    1. If you normally live in the European Union (“EU”), you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your Personal Information as fully described here:
      1. you can access your information by logging into your account and can rectify, restrict, limit or delete your information;
      2. if Polyco Processes your information as set out above, you can object to this Processing in certain circumstances;
      3. if you have given Polyco consent to Process information, you have the right to withdraw your consent at any time; and
      4. if you have a concern about our use of your information, you have the right to raise such concern with your local supervisory authority.

  12. Transfer of Personal Information

    1. Polyco’ Website is operated from the Republic of South Africa (“RSA”). If you are not located here, and choose to use the Website, or provide information to Polyco, you acknowledge and understand that your information will be transferred, processed and stored in the RSA, as it is necessary, and the RSA’s privacy laws may not be as protective as those in your jurisdiction.
    2. If you are a resident of the EU, Polyco is the controller of your personal data for the purposes of EU data protection law.
    3. Polyco will not transfer your Personal Information or any portion of it to any third party for any reason without your prior written consent, except to the extent that Polyco uses third party service providers to host its database, subject to the provisions of clause 9 (Security).
    4. Polyco may use hosting or cloud services to operate this Website and store its data which are not located in South Africa. If Polyco does so, it will ensure that the level of protection given to your Personal Information is at least as good as that provided for under South African Law, either by means of a binding contract with the service provider, or by using a service provider located in a country with privacy laws of similar or stronger effect.

  13. Queries

    1. If you have any queries about this Privacy Policy, please contact us by emailing admin@polyco.co.za.

ALL EMAILS SENT FROM POLYCO ARE SUBJECT TO THE DISCLAIMER BELOW:

  1. This email and any accompanying documents contain confidential information which is the property of Polyco PRO NPC (“Polyco”) and relates to official business of Polyco. This information is confidential and protected by law and any unauthorised disclosure and/or use may result in criminal and/or civil liability. It is intended solely for the original intended addressee.
  2. Access to this email by anyone other than the addressee is unauthorised. If you have received this message in error or if you suspect that the message may have been intercepted or amended, please delete and destroy it immediately and notify the original sender.
  3. Any unauthorised reproduction, dissemination, copying, disclosure, modification, distribution, publication and/or use of, or any other unauthorised action taken based on this email message or its attachments or omitted in reliance on this message or its attachments is strictly prohibited and may be unlawful and an infringement of copyright.
  4. No unauthorised employee of Polyco should conclude a binding agreement on behalf of Polyco by email and nothing contained in this email shall be construed as an offer to contract.
  5. The integrity of email transmission across the Internet cannot be guaranteed to be secure and error free and messages sent by this system can potentially be at risk. No representation or warranty, express or implied can be given that this email is free of any error, virus, interception, corruption and/or interference. Polyco cannot accept any responsibility for the accuracy or completeness of this message as it has been transmitted over a publicly used network.
  6. Neither Polyco nor its employees accept any liability whatsoever, to the extent permitted by law, resulting from this email. Furthermore, Polyco and any employee(s) of Polyco shall be liable for any of the following:
    • Errors or omissions in the contents of this email which arise as a result of email transmission, or any data or information associated to this email that has become corrupted;
    • Direct, indirect, special, consequential damages and/ or loss, including, without limitation, any consequence (financial or non-financial) resulting from opening of this email or attachments and/or the use of information contained in the email and/or attachments; and
    • Email that does not reach its intended recipient.
  7. The email address of any employee of Polyco, being a party to this email, may not be used, copied, sold, disclosed, shared or incorporated into any database or mailing list for spamming and/or online marketing practices without the prior consent of the employee and/or Polyco.
  8. Polyco reserves the right to monitor, intercept and block, delete, access, read, copy and act upon emails addressed to its employees or sent by them, or to take any other action in accordance with the Polyco’s email use policy.
  9. Polyco retains the copyright in all email messages and attachments sent from its communications systems insofar as such content is original and subject to copyright. The addressee is hereby licensed to open, read and action the attachments only.
  10. This email disclaimer is enforceable and binding on the recipient/addressee in terms of sections 11(1) to 11(3) of the ECT Act.
  11. The law of South Africa shall govern this email message and email disclaimer.
  12. Any dispute arising from or in connection with this disclaimer shall be finally resolved at Cape Town in accordance with the Rules of the Arbitration Foundation of Southern Africa by an arbitrator appointed by the Foundation.
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